Terms of service

STROLL AND ROLL RENTALS AGREEMENT 

1. DEFINITIONS & RESPONSIBILITY

“Customer” includes the individual making the reservation and any person who uses, handles, transports, or is in proximity to the rental item(s), including spouses, guests, caregivers, nannies, friends, and minors. Customer agrees they are responsible for all authorized and unauthorized users.

Customer represents they are the parent or legal guardian of any minor using the rental item(s) and agrees to this Agreement on behalf of themselves and the minor.

2. DELIVERY, PICKUP, AND USE

Customer agrees to select accurate delivery and pickup locations and times at booking. Changes must be requested at least 12 hours prior to delivery or pickup.

Delivery and pickup locations must be within Orange County, Osceola County, or Brevard County, Florida. Extended delivery fees may apply.

Rental item(s) may be delivered to and retrieved from luggage services if permitted by the resort. If luggage services are not permitted, Customer must meet a Stroll & Roll Rentals representative face-to-face for delivery and pickup.

Delivery and pickup times may be delayed due to traffic or unforeseen circumstances. Deliveries or pickups may be delayed, adjusted, or cancelled due to extreme weather or unsafe conditions, as determined by Stroll Along Rentals management.

Customer agrees to:

  • Use rental item(s) only for their intended purpose

  • Follow all safety instructions and warnings

  • Secure rental item(s) when not in use

  • Immediately report any malfunction, damage, loss, or theft

3. LOSS, DAMAGE, OR THEFT

Customer agrees to immediately notify Stroll & Roll Rentals of any lost, stolen, or damaged rental item(s).

Rental item(s) must be returned in the same condition as received, ordinary wear and tear excepted.

Rental item(s) returned excessively dirty or unsanitary beyond normal wear and tear may incur a flat $25 excess cleaning fee.

Customer is responsible for the full retail replacement value of any unreturned rental item(s), including all accessories.

If rental item(s) are believed lost or stolen, Customer must file a report with resort security or location management, and if outside a resort or theme park, a police report.

4. OPTIONAL DAMAGE PROTECTION PLAN

Stroll & Roll Rentals offers an optional Damage Protection Plan for an additional fee.
This is not an insurance policy.

The Damage Protection Plan:

  • Must be purchased at checkout or prior to possession

  • Begins at possession and ends at scheduled pickup time

  • Covers accidental damage to Stroll & Roll Rentals equipment only

The Damage Protection Plan does not cover loss, theft, abandonment, intentional damage, misuse, removed or unassembled accessories, avoidable damage (including chemicals, sprays, drawing, or coloring), or failure to report incidents immediately.

Replacement of rental item(s) is not guaranteed and subject to availability.

5. RELEASE OF LIABILITY & ASSUMPTION OF RISK

IMPORTANT: PLEASE READ CAREFULLY

Customer acknowledges that use of rental item(s) involves inherent risks and agrees that all rental item(s) are used at Customer’s own risk.

To the fullest extent permitted by Florida law, Customer knowingly, voluntarily, and expressly releases and forever discharges Stroll & Roll Rentals, LLC, its owners, employees, and agents from any and all claims, including claims arising from the NEGLIGENCE of STROLL & ROLL RENTALS, related to injury, death, property damage, or loss arising from use or misuse of rental item(s).

6. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Stroll & Roll Rentals’ total liability shall not exceed the total amount paid by Customer for the rental.

7. PAYMENT AUTHORIZATION

Customer authorizes Stroll & Roll Rentals, LLC to charge the payment method on file for any unpaid rental fees, damage, missing items, replacement costs, cleaning fees, or administrative costs arising from this Agreement.

8. NO WARRANTIES

Rental item(s) are provided “as is” without warranties of any kind, express or implied.

 

9. NON-TRANSFERABILITY

Rental item(s) may not be sub-rented, transferred, or assigned without written permission from Stroll Along Rentals.

10. ACCEPTANCE OF AGREEMENT

This Agreement is accepted electronically during checkout, through confirmation email, and/or by taking possession of rental item(s). Customer acknowledges they have read, understand, and voluntarily agree to all terms.

 

11. GOVERNING LAW, VENUE, AND ATTORNEY’S FEES

This Agreement is governed by the laws of the State of Florida.
Any legal action shall be brought exclusively in Osceola County, Florida.

The prevailing party in any dispute shall be entitled to recover reasonable attorney’s fees and costs.

 

12. SEVERABILITY

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.