Shipping policy

Shipping Policy

DELIVERY, PICKUP, AND USE

Customer agrees to select accurate delivery and pickup locations and times at booking. Changes must be requested at least 12 hours prior to delivery or pickup.

Delivery and pickup locations must be within Orange County, Osceola County, or Brevard County, Florida. Extended delivery fees may apply.

Rental item(s) may be delivered to and retrieved from luggage services if permitted by the resort. If luggage services are not permitted, Customer must meet a Stroll & Roll Rentals representative face-to-face for delivery and pickup.

Delivery and pickup times may be delayed due to traffic or unforeseen circumstances. Deliveries or pickups may be delayed, adjusted, or cancelled due to extreme weather or unsafe conditions, as determined by Stroll Along Rentals management.

Customer agrees to:

• Use rental item(s) only for their intended purpose

• Follow all safety instructions and warnings

• Secure rental item(s) when not in use

• Immediately report any malfunction, damage, loss, or theft